© 2019 harperandedieclothing

Shipping & Returns

Shipping Policy

Shipping is a flat rate of $12 within Australia. For orders over $300, shipping is free. Please contact for international postage costs.

Your order will be posted within 7 working day by Express Post unless it is 'made to order". If so please allow 2 weeks for delivery.

Harper & Edie take no responsibility for any lost or damaged parcels.

Return & Exchange Policy

If you are in any way unhappy with your purchase made from this WEBSITE please make contact via email within 5 DAYS of receiving your garment.

At Harper & Edie we are happy to exchange or refund your purchased garment/garments. The garment must be returned unworn in its original state with tag attached within 7 days after making contact. Harper & Edie will not accept worn or laundered garments.

.Customers will need to pay the postage cost of the garment's return to Harper & Edie. Harper & Edie cannot be responsible for any lost or damaged parcels.

Exchange for another garment is possible but may be subject to availability of size.

Refunds will be deposited into nominated bank account less initial postage($12) unless the garment is proven faulty.

If a garment is proven to be faulty Harper & Edie will replace or repair faulty garment, where possible. If not Harper & Edie will refund garment cost (and postage cost if applicable). 

There is no REFUND or EXCHANGE on SALE items.

There is no REFUND or EXCHANGE on garments where the customer has not followed the correct washing/care instructions.

There is no REFUND or EXCHANGE on CUSTOMER ORDERS

 

MARKET PURCHASES

Full priced garments may be exchanged but are unable to be refunded. Please make contact within 7 DAYS FROM PURCHASE, so we can work something out together. The garment can be returned for exchange either by post or at another market. Worn garments cannot be exchanged.

There is no exchange or refund on sale items bought at a market.

 

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